Which Wich? Gift Cards may be purchased in any participating locations in the United States. They may be purchased through our website (www.whichwich.com) in the U.S. only. If they are purchased through our website, they will be delivered within 14 days, subject to credit approval/authorization and barring any technical difficulties. Please do not purchase any Gift Cards from any other alleged sources. We are not responsible for the validity or value of any Gift Cards purchased from any other alleged sources.

Gift Cards may be used to purchase merchandise or service at any participating store in the United States. All purchases made with Gift Cards are subject to sales tax. Gift Cards may not be used for any on-line purchases or redeemed for cash.

You can use your Gift Cards by presenting them at the register for merchandise or service at any participating store. If your order exceeds the amount available on the Gift Cards, a credit card or cash will be required for the difference. After completing your purchase, any unused balance will remain in your Gift Card's account for future purchases (the Gift Card Number will remain the same). Gift Cards have no expiration date and no service or reactivation fees will be charged for unused balances.

You should contact Customer Service in the event your Gift Cards are lost, stolen, is not received in the mail, you wish to check the balance on your cards, or you have some other concern related to the cards. We are not responsible for any lost or stolen Gift Cards or the delivery to an incorrect address or a non-existent address that is provided by you. We will attempt to notify you if we determine that we are not able to deliver the Gift Cards to the address you provided. However, you should contact us if you do not receive a call or e-mail from us and have not received your Gift Cards.

Guest Relations may be contacted for any of these issues at 1-214-747-9424, Mon.- Fri. 9:00am - 5:00pm CST.

We reserve the right to modify the terms of the Gift Cards to comply with any changes in applicable law.

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